Contributed infographic in our business series. Enjoy! – Kimberly
Infographic created by Clover Network, a credit card processing company
Contributed article in our business series. Enjoy! – Kimberly
The best way to improve your business is to ask your own customers directly how they feel about your products. As a result, customer feedback is an essential part of any modern business. If you are thinking about either starting a process of customer feedback or looking for ways to boost its use in your business, we have created a list of five ways that customer feedback can improve your business:
Increase Customer Accountability
Customers want to be listened to and to feel that their complaints are legitimate. A feedback survey is a great way to allow them to air their grievances, in the process making them trust your business far more. It doesn’t matter how big or small you are: Tesla, owned by Elon Musk, currently the world’s richest man, has created a new job role just for people’s Twitter complaints directed at him. As a result of creating this sense of trust, your business will become one that people will like more and want to do more business with. This doesn’t necessarily have to be just for customers either — feedback is also a great way to learn more about your employees and what processes they want the business to put in place in order for them to improve.
Image Ref: Pexels.com
Contributed article in our business series. Enjoy! – Kimberly
Millennials are “rebellious path-breakers” who shun everything traditional and believe in making their path. And over the years, it is the millennials have collectively transformed the way we communicate and conduct business.
This is the generation that reconciles logic and emotions. The millennials are both educated and empathic, and they want to make the world a better place. And it is this optimism that reflects the way they lead business ventures as well.
Here are seven ways in which Millennials are redefining leadership in 2020
Personalised Professional Workplaces
Gone are the days when people separated their personal and professional spaces. The millennial work culture is more flexible, intuitive, and interactive. And the office spaces and workstations are an extension of this attitude.
Most of the start-ups that we see around have a very vibrant, friendly vide to it. Even big shot corporations like Google have incorporated the millennial culture. A millennial leader is not dogmatic or dominating. Instead, they focus on building a personal connection with their team.
However, that being said, millennial work culture also stresses on work-life balance. Effective time management, flexible working hours, home-based working options are more prevalent than ever.
Transformations > Transactional Leadership
Kimberly’s organizational culture work with us was like a journey to discover the hidden common sense shared in our organization and people across the world. Our company’s leaders successfully discovered their instinct and got much more unified as One Global Family after the journey. You can see some images of the journey from this book, just like reading a travel guidebook before taking off.
We learned from Kimberly’s sessions how important it is for each employee to understand our company’s organizational DNA. I believe that the bond developed between overseas employees through understanding our shared DNA will result in leading our global business into the future in spite of their different backgrounds, cultures, and nationalities.
Working with Kimberly was both a pleasure and honour. In my decade-plus time in Japan, I’ve never had the chance to work with someone of her talent and caliber. It was motivating and inspirational for me and I got so much out of working with her. I’m now able to use new activities, incorporate a different approach to learning and add value to my classes as well as connect more deeply with my workshop participants.
Kimberly facilitated executive offsite strategy meetings, provided executive coaching, and managed a product rollout project at Rockliffe. She’s incredibly dynamic, insightful, and motivating, with an incredible skill at using humor to get people to understand and accept what they otherwise might not. I wouldn’t hesitate to bring her into any situation where management consulting was needed.
Kimberly is a whole energy level unto herself. I call it the “Kimberly Factor”. Her passion to give, teach and mentor excels people, programs and companies.
CSIX Event Evaluations Summary Report Speaker: Kimberly Wiefling Presentation Topic: Leading from Any Chair – Leadership is Not a Position or a Title Date: Thursday, 2015-12-17 10:00:00 am – 1:00 pm Location: Saratoga Federated Church, Saratoga, CA Rating out of possible 10: 9.55 Do you feel enough material was covered? Yes = 22; No = 0 What was missing: Needed 2 hours or more!
Working with Kimberly was both energizing and enlightening. She has an uncanny ability to help you organize your own thoughts and ideas, then help you apply these ideas to accomplish your goals. My time with Kimberly was well spent!
Kimberly delivers the goods with passion and compassion. She is a dedicated leader who achieves what at first seems insurmountable. I highly recommend this Champion of change and published author.
I was thinking about you today – remembering how we sat at your kitchen table and you had me thinking about the future – began the work of shifting me towards bigger visioning. Starting from where I want to be and working my way back. I have old habits of just trying to get through each step, getting from here to there but rarely do I start from the dream fulfilled and work my way backwards. To me it was/is revolutionary thinking. I am noticing that I am starting to dream bigger; I am starting t… Read more
The recommendation of a transformed cynic: Kimberly is a bit like a cyclone – she will turn your world upside down and blow you away. Unlike a cyclone, however, she will be sure that all of the important pieces remain; neatly reorganized and stronger than before she met you. She will also, undoubtedly, leave many gems behind for you as well – some ready to display and others for you to continue polishing throughout your life and career. You will definitely be richer for having crossed her pa… Read more