How to Train Every Employee on GDPR

Contributed article in our business series. Enjoy! – Kimberly

Data has been a key tool for organizations all over the world for years. Data is at the core of how businesses are built. Through data, we learn about consumers and generate profit. However, it has also left many online users feeling like their privacy has been invaded as data is misused in many ways.

The General Data Protection Regulation hopes to address many of these concerns by ensuring there is more protocol when it comes to data collection, use, and storage. This article will highlight some key factors to training every employee on GDPR.

Teach Them What GDPR is

Employees need to know what GDPR is in order to be effectively trained on the subject. Understanding the regulations and the implications these can have on your organization is imperative. One idea is to enroll them in short and affordable GDPR courses so that they understand the fundamentals. Once they have grasped a general idea, your employees can go on to understand how it applies in context to your organization.Continue reading

How to Create a Seamless Experience with Your Business

Contributed article in our business series. Enjoy! – Kimberly

Customer experience is always the number one focus for companies, and for good reason. Brands face global competition and an increasing pressure to cater to the unique identities of each and every one of their customers. Thankfully, you don’t have to spend a fortune in hiring individuals, and instead rely on algorithms. We have come very far in AI processes and machine learning, and, while we are nowhere near yet to artificial sentience, the AI that currently exists is perfect for improving customer experience.

How a machine handles your customers, however, isn’t enough. Customers need to be treated well online and in-store, and in order to accomplish this you need to provide them with a seamless experience:Continue reading

Can You Label Yourself an Expert?

Contributed article in our professional development series. Enjoy! – Kimberly

Author:Ronan Leonard

One of the hardest things we can do in business is answer to or call ourselves an “expert.” The label has both positive and negative connotations. Whilst it’s nice to be known as an expert, its feels like bragging or self-promotion if you call yourself one. Most people don’t feel confident in their own expertise, until someone else tells them they should be. So how do you solve this internal conflict?

The simplest way is to remind yourself of the definition of an expert.

Expert

/ˈɛkspəːt/

noun: expert; plural noun: experts

A person who is very knowledgeable about or skillful in a particular area. E.g. “an expert in health care”

That’s it!Continue reading

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Kimberly is a force of nature and a truly unique talent in a sea of consultants that promise change but never quite achieve it.  I’ve worked with her both for my own company and together with other clients and I’ve experienced first hand how she uses her talents as a brain scientist, entertainer, empathetic listener, and engineer to get ideas to become reality and groups to become teams.  With just 1 visioning session with her 5 years ago, she changed my mindset and put my company onto an entir…

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