I was recently told by another smarty-pants consultant that, “As long as the team makes a logical proposal to the executives, they will support their recommendation.” My retort: “Then why do people smoke?” I mean, it’s not logical to smoke. There’s plenty of data to suggest it’s bad for your health. If logic alone were sufficient to change behavior we wouldn’t find ourselves staring at the hauntingly familiar “lessons not learned” at the end of every project. What keeps us locked into behaviors that don’t make sense, at least to other people?Continue reading
My work takes me from my home in the San Francisco Bay Area, where more than 50% of the people living here don’t speak English at home, to Japan and elsewhere around the world nearly every month. I have the distinct honor and pleasure of working with people from all over the world, and recently had an incredible adventure with 37 people from 12 different countries who all came together as a global team to propose the future direction of their company. It’s an incredible experience to work with such a diverse group, and a heck of a challenge due to the most basic of reasons – we all speak different languages.
Even though all members usually speak some version of “English”, it might as well be Klingon. Continue reading