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Home » Customer Journey

Tag Archives: Customer Journey

How Can Commerce APIs Improve the Shopping Experience?

Contributed article in our business series. Enjoy! – Kimberly

Infographic created by commercetools

Contact Kimberly at:
Wiefling Consulting
Phone 650.867.0847

Books in the Scrappy Guides™ Series

Scrappy Project ManagementScrappy Project Management book coverThe 12 Predictable and Avoidable Pitfalls Every Project Faces
By Kimberly Wiefling
A Top-selling PM Book!
Scrappy PM Audiobook
Scrappy CampaigningScrappy Campaigning book cover
Turning Ideas Into ImpactTurning Ideas Into Impact book cover
Essays from the EdgeEssays from the Edge book cover
Scrappy Women in BusinessScrappy Women in Business book coverLiving Proof That Bending the Rules Isn’t Breaking the Law.
Authors: J. Abrams, C. Amos, E. Davie, M-H. Le, H. Kain, S. Lebeck, T. Mui, P. Obuchowski, Y. Shibata, N. Udo, B.J. Waxman, K. Wiefling
Scrappy Information SecurityScrappy Information Security book coverThe Easy Way to Keep the Cyber Wolves at Bay
By Michael Seese
Scrappy Business Contingency PlanningScrappy Business Contingency Planning book coverHow to Bullet-Proof Your Business and Laugh at Volcanoes, Tornadoes, Locust Plagues, and Hard Drive Crashes.
By Michael Seese
Scrappy General ManagementScrappy General Management book coverCommon Sense Practices to Avoid Calamities, Catastrophes and Lack Lustre Results for Corporations and Small Businesses.
By Michael Horton
Inspired Organizational CulturesInspired Organizational Cultures book cover
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Blog Roll

  • Scrappy Women in Business Blog
    Want to write for the blog above? Contact me!
  • UCSC Silicon Valley Project Management Blog
    Want to write for the blog above? Contact me!
  • Employee Happiness – Tips, Tricks & Tools
  • State-of-the-art ideas for boosting employee happiness.
    Whole Life Wellbeing Blog
  • Share your valuable point of view on wellbeing. Contact me!
    SVForum Engineering Leadership SIG Blog
  • Want to write for the blog above? Contact me!
    Happy About Author Blog
    Want to be a book author? I’ll introduce you to my publisher.
  • Womennovation
    Innovation + Women = Success
  • EM Marketing
    Strategy – Execution – Results
  • Commutezero Virtual Teams and Telecomuters
    Tools to work virtually – save commute time and fuel!
  • Masters in Project Management
    Schools in the US offering a Masters in Project Management
  • Lead your business more effectively.
  • Develop products more predictably.
  • Manage projects with greater ease.
  • Increase your professional effectiveness.

Pricing Information & Our Promise to You

“We only bill where we add value. Our invoices carry this message: If you are not completely satisfied with anything that you have been billed for, simply circle the amount of the charge, write a brief explanation of your concern, and subtract it from your payment. Our goal is your complete delight with our services, and we appreciate your valuable feedback.”

– Kimberly M. Wiefling, M.S., Founder

Testimonials

“I just wanted to send a note of thanks for your innovation and time to help Pablove. I felt that your coaching was well focused and very helpful to the team and our mission. Thank you doesn’t seem to be enough for your efforts…however, thank you!!!!” – Tamara Gilbertson, Director of Philanthropy, Pablove
Pablove Pediatric Cancer Charity
Kimberly once again thank you. Almost 1year ago you offered to do a Skype call with me when I was so disappointed. You gave me so much power and a different view. Since then I stood up and started to take new challenges!! It was really a turning point for my career, life.
A.M., Tokyo, Japan, Japanese Polymer Company
“It is always a pleasure to work with Kimberly. As an expert in leadership and an experienced instructor, Kimberly brings her great knowledge and first hand experience in innovation and entrepreneurship to her work. She frequently contributes to the TVLP Institute programs for both individuals and corporate clients from 42+ countries. Kimberly recently guided about 70 senior leaders of YPF, the largest Argentinian oil and gas provider, during a Learning Lab intended to promote team cooperation a… Read more
Bruno Lafelice, CEO, TVLP Silicon Valley Institute of Technology Entrepreneurship
Kimberly is one of the most enthusiastic and up-beat people I have ever worked with. She is driven by the belief that it is more than her job, it is her obligation, to make those around her successful. She is an exceptionally quick study with a firm grounding in science and engineering. Kimberly…easily identifies choke points to progress as well as opportunities for leverage. She is a model of persistence…
Ron H., Candescent Technologies Corporation
Kimberly is a good communicator and a great source of inspiration to the leader in every person who works with her. She has greatly influenced the leadership qualities in me and has helped me become more effective with my communication skills.
Komal Tagdiwala

“This time with peers has given us time to get to know each other, laugh with each other and learn about each other. It’s hard to find that time during the workday and without the ability to have any social events, we’re lucky to be able to come together for some relaxed time together that’s not focused on the day-to-day tasks.”   – Terry Duffina, Director, Sustainability

Stanford Health Care Hospitality - 2
“She’s not just a leadership coach, she’s a mentor, a guide, and a friend. Her ability to connect with people is unparalleled, and her passion for helping others succeed is contagious. Working with Kimberly has been truly transformative for me. I’ve gained a deeper understanding of my values, strengths, and areas for improvement. I’ve also learned new skills and techniques for leading my team and achieving my goals. What I appreciate most about Kimberly is her authenticity. She always speaks fro… Read more
Julie Green, Founder of Woohoo Rides!
It was simply MAGICAL.  Kimberly’s super-unique workshop transformed my team.  Now my team is super energetic and already started making positive changes.  Thanks Kimberly!
Mozan Totani, Japan Regional Manager, AWS
In a 3 hour workshop you helped to change people’s attitude about our challenge from something with too many obstacles to starting to see the big prize and plan the first baby steps, in short a transformative experience.
Dr. XX, US University Dean
I just wanted to tell you how much I enjoyed your seminar. Last night was a breakthrough for me. All of my negativity is gone, and I have been able to plow through so much stuff today. I am a dynamo!
S.H.

Wiefling Consulting, Inc.
Redwood City, CA 94062-2946 USA :: Phone 650-867-0847 :: Fax 650-365-4219 :: consulting@wiefling.com
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