Five Ways Customer Feedback Can Improve your Business

Contributed article in our business series. Enjoy! – Kimberly

The best way to improve your business is to ask your own customers directly how they feel about your products. As a result, customer feedback is an essential part of any modern business. If you are thinking about either starting a process of customer feedback or looking for ways to boost its use in your business, we have created a list of five ways that customer feedback can improve your business:

Increase Customer Accountability 

Customers want to be listened to and to feel that their complaints are legitimate. A feedback survey is a great way to allow them to air their grievances, in the process making them trust your business far more. It doesn’t matter how big or small you are: Tesla, owned by Elon Musk, currently the world’s richest man, has created a new job role just for people’s Twitter complaints directed at him. As a result of creating this sense of trust, your business will become one that people will like more and want to do more business with. This doesn’t necessarily have to be just for customers either — feedback is also a great way to learn more about your employees and what processes they want the business to put in place in order for them to improve.   

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How to Start a Home Design Business

Contributed article in our entrepreneurial series. Enjoy! – Kimberly

When you want to start a home design business, especially when setting up by yourself with very little cash, you have to become a bit more creative about sourcing your new customers. One very clever way of finding potential new customers locally is to look around for properties who are having double glazing windows installed.

When people are replacing windows and doors, they are usually in the process of sprucing up their homes, but many homeowners lack the time to do their own decorating. This is where you can spot an opportunity for your services to be in demand.Continue reading